Contact Us
Get Support
Our team is here for product questions, order updates, and anything that needs fixing. Email is the fastest way to reach us.
- Reach the team: support@trythrives.com
- On the clock: weekdays, Eastern hours
- Reply by: the next business day
Set Yourself Up
- Order number
- Checkout email
- A clear description of what you need
One-Stop Answers
- Order status: check my order, live from the carrier
- Changes and cancellations: within 12 hours of ordering
- Returns and refunds: start here
Every email gets a proper reply — not a form letter.